Effective Date: August 30, 2026
Privacy Policy
Shaynell Renae Advisory LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our products or services, participate in our programs, or communicate with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
Name
Email address
Billing and payment information
Phone number
Mailing address, when required for a transaction
Account login information
Information submitted through applications, forms, surveys, or questionnaires
Communications you send to us
Information you provide when participating in coaching, courses, programs, or other services
Payment information may be processed through third-party payment providers. We do not directly store your full credit card or banking information.
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referring websites
Website usage and interaction data
Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
Process purchases and payments
Provide access to digital products, courses, programs, and services
Create and manage customer accounts
Communicate with you regarding purchases, programs, or services
Respond to inquiries and provide customer support
Send transactional emails and important account notifications
Send marketing communications when permitted
Improve our website, products, services, and customer experience
Analyze website and product usage
Prevent fraud, abuse, or unauthorized access
Comply with legal and regulatory obligations
Enforce our Terms & Conditions and other policies
3. Marketing Communications
If you choose to receive marketing communications from us, we may send you information about new products, programs, services, events, content, promotions, and other offerings.
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email or by contacting us at [email protected].
Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website traffic, measure marketing performance, and personalize your experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Services
We may use trusted third-party providers to operate portions of our business, including payment processing, website hosting, email marketing, analytics, customer relationship management, course delivery, scheduling, file storage, and other business functions.
These providers may process information on our behalf and are expected to use information only as necessary to provide their services.
We do not sell your personal information as a business practice.
6. Payment Information
Payments may be processed through third-party payment processors. Your payment information is handled according to the applicable payment processor's privacy and security practices.
We do not intentionally collect or store complete payment card information on our own systems.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our products and services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill legitimate business purposes.
9. Children's Privacy
Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information, we will take reasonable steps to delete it.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information regarding how your personal information is used
Requests may be submitted to:
Email: [email protected]
We may need to verify your identity before processing certain requests.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party service you access through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, contact:
Shaynell Renae Advisory LLC
Email: [email protected]
Website: shaynellrenae.com
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© 2026 Shaynell Renae. All rights reserved.
© 2026 Shaynell Renae. All rights reserved.